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About Us / Contact

Internet Use Policy

POLICIES FOR THE USE OF COMPUTERS (rev 11/07)

Computers are offered as a service to the public.Users must have basic computer skills including the ability to use a mouse. Staff cannot provide personal in-depth assistance.Computer usage implies consent to follow the General Guidelines, Common Courtesy Guidelines, Acceptable Use, and Unacceptable UseGuidelines. Violations of this policy may result in loss of computer time, computer privileges or library privileges.

GENERAL GUIDELINES

The library installed software known as PC Reservation on most computers to manage time limits.  Users are authorized one session per day. The software also requires users to pay for copies in advance through the print release station.

All users must have either a valid Hamden Library card or a valid library card from their Connecticut town of residence that has been registered with the Hamden Library to sign on to the time managed computers. Users must use their own library card

Visitors with a photo ID may be issued a temporary reservation for a computer session. Visitors without a valid photo ID, on a first come, first served basis, use only the 15 minute stations.

Reservations for next available computers are made in person only.

Fraudulent use of a library card is a violation of the computer use policy.

Up to two people may use a terminal together when their behavior is not disruptive.

The user is responsible for obeying all laws pertaining to copyrighted and protected software.

Downloading / uploading is allowed on personal disks or flash drives.The library is not responsible for any lost data or damage to disks or flash drives.

Printing must be completed at least 15 minutes prior to the library’s closing time. Computers in the Children’s Room are for children under 14 years of age or their accompanying parent or guardian.Printing Fees and Disks.

The cost is 10 cents for each page.

Disks for downloading are available at the Circulation Desk for $1.00.

COMPUTER COURTESY

Acceptable use means respecting the rights of others, and using equipment and software responsibly.

Observe stated time limits. Save adequate time for this.

Respect the personal space of other patrons using computers.

Leave all computer and printer settings as they are.

Please close all windows and return the computer to the opening screen when you are done.

If you must leave briefly for any reason, lock your PC with a password of your choosing.Be aware that time will continue to run.

Users must inform the staff immediately of any apparent computer malfunction.

Inactivity may result in loss of your session for the day.

PCs should be muted unless patron has headphones to listen to audio.

INTERNET USE POLICY (rev 11/07)

In keeping with its mission and with advances in information technology, the Hamden Public Library provides users with access to the Internet.  The library provides these computers to support the education and information needs of the community.

DISCLAIMER.  Not all sources on the Internet provide accurate, complete, or current information.  The library has no control over the information on the Internet and cannot be held responsible for its content or quality.

CHILDREN AND THE INTERNET.  Parents / guardians are responsible for the supervision of their child’s use of the Internet computers.  Please see the pamphlet Child Safety on the Information Highway for guidelines issued by the National Center for Missing and Exploited Children.  Copies are available at the Reference Desk and in the Children’s Room.

STAFF ASSISTANCE.  Librarians are available to assist with research, but not e-mail or discussion groups (chat rooms ).

ACCEPTABLE USE.  Online resources may be used by the staff and public for cultural, informational and research purposes and other lawful purposes only.  

UNACCEPTABLE USE.  Examples of unacceptable use, some of which may have legal consequences, include, but are not limited to the following:  

  • Use of the Internet to make unauthorized entry into other computational, informational or communication services or resources.
  • Distribution of unsolicited or any form of advertising. Invasion of the privacy of others.
  • Make any attempt to damage computer equipment or software.
  • View, print, distribute, display and or receive materials that violate laws relating to child pornography.
  • Disseminate, exhibit, display, send or receive materials that are harmful to minors.
  • View, print, distribute, and send material that is “obscene” under the community standards of CT Public Act 04-139.
  • Engage in any activity that is harassing or defamatory to library patrons and staff, including but not limited to such conduct that has the purpose or effect of substantially interfering with an employee’s work performance or creates an intimidating, hostile or offensive work environment.
  • Use of the Internet for any illegal activity, including violation of copyright laws or software licensing agreements.

SANCTIONS.  Violators of Internet policies will lose their library privileges to use library computers including the immediate termination of their login session / and or suspension of Internet privileges as determined by the Library Director or his designee(s).  Illegal acts involving library’s computer resources may also be subject to prosecution by local, state or federal authorities.

WIRELESS ACCESS (6/07)

The Hamden Public Library provides free wireless Internet access to users with appropriately equipped and configured laptop computers.

LIMITATIONS AND DISCLAIMERS

Library staff cannot supply technical support or troubleshooting if your equipment does not work with the library wireless service beyond the General Troubleshooting Hints fact sheet.

By using this free wireless service users agree to abide by the Library’s Acceptable Use Policy and Guidelines for Internet Use (Library Board policy manual J. and K. which appears on the log-on screen).

Since all information moves over open radio frequencies, the Library’s wireless network is not secure.

The library is not responsible for any changes users make to their computers in order to use the library wireless service.

The library assumes no responsibility for the security or safety of computer equipment brought into the library, and users must keep their equipment with them at all times.

Turn off any audible sound on your laptop.

Signal strength and performance will vary within the library. Although the wireless service is usually available, it is not guaranteed and during times of high use or technical problems, the wireless service may not be available